We take the protection of your personal data seriously and comply with the applicable legislation, including the General Data Protection Regulation (“GDPR”), and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of their personal data.
CSAgency, with headquarters at Avenue Émile Van Becelaere 117/10, 1170 Brussels, Belgium, registered at the Belgian Crosspoint Bank for Enterprises (“KBO”) under the number 0681.862.884 (hereafter "CSAgency" and "We") is responsible for the processing of your personal data on the Website.
CSAgency does not, in principle, process personal data of minors. If personal data of minors should be passed on to CSAgency, the person who passes this data on to us is exclusively responsible for the processing of this data.
CSAgency guarantees that all personal data will only be viewed by employees or other collaborators of CSAgency to the extent that this is necessary for the performance of their duties within our company. In addition, these persons have a confidentiality obligation with regard to your privacy.
Finally, the need to offer you the contractually agreed services serves as an additional legal basis for the processing of your personal data. In other words, the execution of the agreement between you and us also serves as a legal basis for the processing of your personal data.
We process your personal data to offer you the services of our Website and/or other services/goods that you order from us. We also process your personal data to allow us to conduct market research in order to improve the technical and intrinsic quality of our Website; to provide you with updates and information (for instance, per email) related to future offers that might be of interest to you; to administer the technical aspects of the Website; to send you a newsletter with updates of our activities; and after having made the data anonymous, to compile statistics or reports with regard to the number of clicks and visits of the different parts of the Website
We do, however, have the right to share your personal data with the company that manages our Website, in order to ensure that our Website functions optimally and to resolve any technical problems associated with our Website. We have obtained contractual guarantees from this company that they will treat your data in a strictly confidential manner and that they will not pass on your data to third parties.
Disclosure of anonymised data to third parties is permitted.
We have the right to communicate your data, in case of (suspicion of) serious violations of the law or of our General Terms and Conditions, to the competent legal authorities or police services. We can also do this to protect our rights or those of third parties.
All personal data is stored for the period necessary for us to deliver the services and/or products.
You have the right to obtain free access to your personal data, at any time. You can exercise this right by sending an email to [email protected] You also have the right to correct or change your personal data if they are incorrect, incomplete or irrelevant, also by sending an email to [email protected]
For questions about accessing or correcting personal data, we ask you to always enclose a copy of your identity card so that we can verify your identity before we communicate or change any personal data. You also have the right to transfer your personal data to another controller.
You have the right to object to the processing of your personal data. This can be done by sending an email to [email protected] (also with the addition of a copy of your identity card). However, you cannot object to the processing of your personal data if this is necessary for the performance of our contractual obligations.
You are always responsible for the accuracy of the data that you provide to us.
We take the security of your personal data seriously and have taken technical and organizational measures to protect your personal data.
However, we are not liable for any direct or indirect damage resulting from your incorrect or unlawful use of personal data. You are responsible for the correct storage and confidentiality of your password(s), access code(s) and other login details. Any careless or unlawful use of this data by the User or by a third party falls outside our responsibility and liability. In the event of loss, theft or unlawful use of your login details, password(s) or personal details, you must inform us as soon as possible.
Cookies are small text files or numerical files that are placed on the hard drive of the website visitors' computer. Cookies contain information such as, for example, the language preferences of the surfer, so that he or she does not have to re-enter that information during a subsequent visit to the same website. Some cookies ensure that a website appears graphically correct, other cookies ensure that a website application works correctly, etc.
Cookies and similar technologies do not allow us to systematically collect data that can identify the Users of our Website. They help us to improve the functioning of our Website, to better respond to the interests of our Users, and to measure the effectiveness of the content of our Website.
Keep in mind that if you disable cookies or do not accept them, you will not be able to use (certain parts of) our Website or will not be able to use (certain parts of) our Website optimally.
Please also keep in mind that you cannot change all types of cookies in this way. Certain cookies that are functionally necessary and certain statistical cookies cannot be modified, because these cookies are necessary to make our Website work or to collect general information about the way in which our Users make use of our Website. The data that we collect via these cookies is always anonymous.
We may use different types of cookies on our Website, including: cookies that store your preferred language; safety cookies; cookies that store your registration or login data; cookies that store certain preferences; cookies that store certain interests; cookies used for statistical research to optimise the content or structure of our Website or for analysing the surfing behaviour or origin of the visitors to our Website, always on the basis of anonymous data (e.g. Google Analytics cookies); tracking cookies that enable us or partners to send suggestions to Users based on anonymous data; etc.
|Cookie||Description of purpose||Retention period|
|PHPSESSID (session cookie)||Type: Essential cookie; Purpose: This cookie allows communication between web server and browser and temporarily stores information about your session. For example, it means that you don't have to completely fill in a form when you reload the page or make a mistake.||Session|
|GA (Google Analytics)||Type: Analytical cookie; Purpose: To distinguish unique users and sessions.||2 years|
|cookieconsent_status||Type: Status Cookie; Needed to know if you accepted this policy.||2 years|